Terms & Conditions

Terms and Conditions

Welcome to Sartoh! Please carefully read the following terms and conditions that govern your use of our website and the purchase of products from our online store. By accessing or using the Sartoh website, you acknowledge and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General

1.1 Acceptance of Terms
By using our website, you agree to comply with these terms and conditions, which may be updated or revised periodically without prior notice. It is your responsibility to review the most current version before continuing to use the website.

2. Products and Orders

2.1 Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website. We reserve the right to modify or discontinue products without prior notice.

2.2 Pricing and Payment
All prices on the Sartoh website are listed in the specified currency and include applicable taxes unless otherwise stated. Payment must be made in full at the time of placing an order. We accept the payment methods indicated on our website and reserve the right to change prices and payment methods at any time.

2.3 Order Acceptance
Placing an order on our website does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product information, or suspicion of fraudulent activity. If we cancel an order after payment has been made, we will issue a full refund.

2.4 Shipping and Delivery
We will make every effort to ship orders promptly and deliver them within the estimated timeframe. However, delivery times may vary based on shipping method, destination, and unforeseen circumstances. Sartoh is not responsible for delays or damages caused by third-party shipping carriers.

3. Returns and Exchanges

3.1 Return Policy
We aim to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you may return the item(s) within the specified timeframe from the date of delivery, subject to the conditions outlined in our Return Policy, available on our website.

3.2 Exchange Policy
We offer exchanges for eligible products within a specified timeframe from the date of delivery. The conditions and process for exchanges are detailed in our Exchange Policy, available on our website.

4. Intellectual Property

4.1 Trademarks and Copyright
The Sartoh name, logo, and all related marks, as well as the content on our website—including images, text, graphics, and other materials—are protected by intellectual property laws and are the sole property of Sartoh or our licensors. You may not use or reproduce any of these materials without our prior written consent.

5. Limitation of Liability

5.1 Disclaimer of Warranties
The Sartoh website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components. Your use of the website is at your own risk.

5.2 Limitation of Liability
To the maximum extent permitted by applicable law, Sartoh and its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or the purchase of products from our online store.

6. Governing Law

6.1 Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Sartoh is registered.

6.2 Dispute Resolution
Any disputes arising from or related to these terms and conditions, the Sartoh website, or the purchase of products shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

By using the Sartoh website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us through the provided contact information on our website.