Mobile App Privacy Policy

Privacy Policy for Sartoh

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://sartoh.com.

The terms "You," "Your," "Yours," and "User" refer to the entity/person/organization using our site. When this Policy mentions "We," "Us," and "Our," it refers to Sartoh and its subsidiaries and affiliates. The “Site” refers to https://sartoh.com and its Android and iOS mobile app.

This Privacy Policy is governed by our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at Info@Sartoh.com.

1. Information We Collect From You

We collect the information you provide us, which is necessary for the adequate performance of the contractual arrangement between You and Us and allows us to comply with legal obligations.

  • Account Signup Information: When you create an account, we ask for details such as Email, Name, Surname, Phone, Username, Password, Personal Number, and Address.
  • Communication: When you communicate with us through email or any other way, we collect information about your communication and any information you choose to provide.
  • Payment Information: For ordering and using features on the Site, we may require financial information such as Credit/Debit Card Number, Card Type, Expiration Date, Billing Address, and Tax Number.
  • Login Information: We collect login data when you log in to our platform with authentication credentials.

2. Information We Collect Automatically

When you use our Site or contact us directly, we may collect information automatically about your activity, services used, and how you interact with them.

  • Log Data and Device Information: This includes IP addresses, Browser Type, ISP, Operating System, and Clickstream Data.
  • Tracking Technologies and Cookies: We use cookies, beacons, and tracking codes for click tracking, source tracking, and item tracking codes, among others.
  • Geo-location Data: We collect information about your approximate location based on IP address to offer an improved user experience.
  • Usage Information: We use tools like Google Analytics to track how you interact with the Site and improve our services.

3. The Way We Use Your Information

We use your information to:

  • Identify users and create accounts.
  • Provide a trusted environment.
  • Manage user orders and send billing information.
  • Customize marketing and stay connected.
  • Improve services, ensure data security, and prevent fraud.

4. Direct Marketing

With your consent, we may send direct marketing offers. These may be personalized based on the information you provide. You can withdraw your consent for direct marketing at any time by updating your preferences or following the unsubscribe instructions in the email.

5. How We May Share Your Information

We may share your information with:

  • Service Providers: Such as mobile app providers and Shopify for social logins.
  • Analytical Tools: Google Analytics, Firebase Analytics, and other tools we use to understand user behavior.
  • Legal Requirements: In response to lawful requests by public authorities, such as national security or law enforcement, or if required by law.

6. Cookies

We use cookies to improve your experience on our site. You can delete or disable cookies by adjusting your browser settings. Learn more at allaboutcookies.org.

7. Sensitive Information

We do not collect sensitive information like political opinions or health data. If you believe we may have collected such information, please contact us.

8. Payment Information

Please refer to the privacy policy available on our website at https://sartoh.com for payment processing information.

9. Third-Party Links

Our site may contain links to other websites. Please review their privacy policies as we do not control their data processing practices.

10. Retention

We retain personal information for as long as needed to provide our services or to comply with legal obligations.

11. Security

We implement security measures to protect your data, but no method of transmission over the internet is completely secure.

12. Your Rights

You have rights to access, rectify, object, or request the deletion of your personal information. Please contact us at Info@Sartoh.com to exercise these rights.

13. Application of Policy

This Policy applies only to services offered by Sartoh and does not cover services offered by other companies.

14. Amendments

We may update this Policy from time to time. Any significant changes will be communicated via email or by posting on the site.

15. Acceptance of This Policy

By using our Site, you agree to the terms outlined in this Policy.

16. Further Information

For any further questions or concerns, contact us at Info@Sartoh.com.